DON'T FALL FOR THE TRAVELLING                     TUCKPOINTERS

Every profession has its shortcuts. Often, they are hard to detect by the unsuspecting customer, who simply trusts the company they have contracted to carry out a service to do the right thing. It is the company and its employees that make a choice as to whether they will remain true to the themselves and their clients and produce quality work, or simply take those shortcuts and ultimately reduce the lifespan of their product. Sadly, our industry is no different and has more than its fair share of cowboys who, on the surface can present to the client as seemingly respectable, yet in order to keep the work rolling in, simply discount their prices and then take every short cut possible to achieve a profit at the end of the job. Did you know that a shortcut as simple as not grinding out every joint correctly in preparation for the new mortar can save the tradesman up to a massive 40% in time taken on the job & ultimately reduce the lifespan of the Repointing or Tuckpointing work by up to 80-90% ??

 

We at Heritage Brickwork Restorations are genuine Novocastrians, and have proudly serviced the Newcastle and Maitland areas for almost 30 years. During that time we have established a reputation within our industry as one of the leaders in our field within NSW. 

We are regularly consulted by heritage builders and architects, using our expertise in surface preparation, combined with our exclusive Tuckpointing system that allows us to offer a product lifespan second to none. We are proud of our reputation and produce only the highest quality work. We only leading quality ingredients with no "short cuts" and referrals from satisfied clients now make up over 80% of our business.

 

Over the last decade, our profession has seen a dramatic increase in the number of transient ’Tuckpointers’ that promote their services in several cities at the one time. Unfortunately, they have survived by promoting themselves using Internet advertising and luring customers with 'discounted' rates and the promise of quality work. Some have even become talented at Repointing and Tuckpointing brickwork that on the surface looks satisfactory to an unsuspecting client, but due to poor quality ingredients and dramatically insufficient surface preparation, has it's lifespan reduced considerably and the subsequent problems only become obvious months after they have headed off to the next town.

 

Quality Tuckpointers are usually in very high demand and simply have no need to work outside their own areas. They are kept busy attending to referral business generated by the quality of their work and their overall reputation within the building industry. 

Before you consider using an "out of towner" to perform a task so important to the overall beauty and value of your home, ask yourself -  Why would a tradesman need to advertise his services outside the city/town he resides - and drive for hours to get to work - and then travel hours to drive home, when if he had a reputation for quality work, he would never have to search for work outside his own immediate area ???

 

We at Heritage Brickwork Restorations take the time to produce quality. Our customers are so happy with the job we do, they've happily supplied the many customer testimonials supplied here on our website.

 

Below, you will find some examples of work performed in the Newcastle area by so called "Tuckpointers". These are a small example of some of the poor quality jobs they've performed in the Newcastle area that we’ve got to witness and photograph. We’ll let you be the judge.

 

DON'T FALL FOR THE TRAVELLING TUCKPOINTERS...

Don't fall for the travelling Tuckpointers.
Don't fall for the travelling Tuckpointers.

Appalling quality on this re-pointing project done by a team of young and clearly inexperienced workers. This company has the hide to advertise that they only do "quality work".

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Poor quality Re-pointing
Poor quality Re-pointing

Zero attention to detail. Smith St Hamilton South. Don't fall for the travelling Tuckpointers.

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Repointing of brickwork by amateurs.
Repointing of brickwork by amateurs.

Same company that is responsible for many of the shame file photos. Advertise high quality and then send in a team of young inexperienced workers. - Don't fall for the travelling Tuckpointers.

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Poor quality re-pointing. Maitland NSW
Poor quality re-pointing. Maitland NSW

We were asked to consult on how this appallingly repointed brick wall can be rectified. Sadly it can't. Maitland NSW

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poor quality Brick re-pointing by a "travelling Tuckpointer"
poor quality Brick re-pointing by a "travelling Tuckpointer"

Pay peanuts, get monkeys

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Poor quality brick Re-pointing, Smith St Hamilton South. Pay peanuts, get monkeys...
Poor quality brick Re-pointing, Smith St Hamilton South. Pay peanuts, get monkeys...
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Poor quality brick re-pointing
Poor quality brick re-pointing

The out-of-towner that sent his inexperienced young team to re-point this brickwork advertises that they only do"quality work". Smith St Hamilton South.,

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Poor quality brick re-pointing
Poor quality brick re-pointing

Did you know that a "discount"of 10 or 15% on your brick Re-pointing more often than not buys you a team of young inexperienced workers?

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Poor quality Brick Re-pointing.
Poor quality Brick Re-pointing.

Smith St Hamilton South, Pay peanuts, get monkeys.

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Shame File
Shame File

Park Street, Hamilton South. Entire house was Tuckpointed just under 2 years ago. Tuckpointing has fallen off in numerous areas around front of house. Case in now with Dept Fair Trading.

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shame file
shame file

Kemp Street, The Junction. Appalling colour match to mortar, incorrect joint finish and mortar left smeared on brickwork over entire surface. "You get what you pay for..."

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shame file
shame file

Kemp Street, The Junction. Notice the small cuts to the brickwork left in the bricks above and below the vertical joints. These cuts will stay with the brickwork for life..

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Poor quality Tuckpointing
Poor quality Tuckpointing

Parkway Avenue, Hamilton South. Appalling detail to the Tuckpointing lines and Tuckpointing mix left smeared on the brickwork.

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shame file
shame file

Stewart Ave, Hamilton South. Lack of experience on the part of this "Tuckpointer" meant rising damp was ignored on this property, causing Tuckpointing to fall off in less than 12 months.

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shame file
shame file

Stewart Avenue Hamilton South. Bad mortar/brick colour match and some of the worst attention to detail we have ever seen.Hard to believe this was actually done by a so called "professional" Tuckpointer.

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